SmartHop Website Terms of Use

Effective: February, 2023

These terms of use (the “Terms”) are a legal contract between you (“you” and “your”) and SmartHop, LLC (“SmartHop,” “we,” “us,” or “our”) and govern your access to, and use of, the SmartHop’s public facing corporate website located at https://www.smarthop.co ( the “Site”) and Content (as defined below in Section 2).

For the avoidance of doubt, unless the use of any products and/or services of SmartHop are expressly subject to these Terms (for example, through an authorized link at the time you obtain such products and/or services), these Terms do not apply to any products or services provided by SmartHop.  The use of any SmartHop products and/or services shall be subject to the applicable end user agreement entered into between you and SmartHop for the applicable product and/or service.

PLEASE NOTE, THESE TERMS CONTAIN AN AGREEMENT TO ARBITRATE WHICH WILL REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS AS SET FORTH, AND SUBJECT TO, SECTION 13.  IN ADDITION, PLEASE BE ADVISED THAT SMARTHOP DOES NOT PROVIDE WARRANTIES FOR THE SITE AND/OR CONTENT AND THESE TERMS LIMIT OUR LIABILITY TO YOU. PLEASE SEE SECTIONS 9 AND 10 FOR FURTHER INFORMATION.BY ACCESSING AND/OR USING THE SITE AND/OR CONTENT, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR OTHERWISE USE THE SITE OR ANY INFORMATION CONTAINED ON THE SITE.

1. CHANGES TO THE SITE AND CONTENT; MODIFICATION OF THESE TERMS. SMARTHOP MAY MAKE CHANGES TO, AND/OR DISCONTINUE OR SUSPEND, THE SITE AND/OR CONTENT AT ANY TIME WITHOUT NOTICE. YOU AGREE THAT SMARTHOP WILL NOT BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY CHANGES, SUSPENSION OR DISCONTINUANCE OF THE SITE AND/OR CONTENT (OR ANY PART THEREOF).

SMARTHOP RESERVES THE RIGHT TO CHANGE OR MODIFY THESE TERMS AT ANY TIME. IF SMARTHOP MAKES ANY SUCH CHANGES, SMARTHOP WILL POST UPDATED TERMS OF USE ON THIS SITE. IF WE MAKE ANY MATERIAL CHANGES TO THESE TERMS, WE WILL NOTIFY YOU BY POSTING A NOTICE OF THE CHANGES ON THE SITE. IT IS YOUR RESPONSIBILITY TO REGULARLY VISIT AND REVIEW THESE TERMS. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR SOLE REMEDY SHALL BE TO CEASE USING THE SITE. IF YOU DO NOT CEASE USING THE SITE AND/OR CONTENT FOLLOWING THE DATE WE POST THE UPDATED TERMS, YOU WILL BE DEEMED TO HAVE ACCEPTED THE CHANGE.

2. ACCESS AND USE OF SITE AND CONTENT. Subject to your compliance with these Terms, SmartHop grants you a limited, revocable, nonexclusive right to access and use the Site and Content solely for your own personal non-commercial use.SmartHop and its licensors retain all right, title and interest in and to the Site, including, without limitation, any and all text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Site (collectively, the “Content”). All SmartHop trademarks are strictly owned by SmartHop, and nothing in these Terms will be construed to transfer ownership rights or grant any permission, license or other rights to any SmartHop trademark without written authorization from SmartHop. The names of actual companies and products mentioned within the Site and/or Content may be the trademarks of their respective owners. SmartHop reserves all rights and licenses not expressly granted to you in these Terms and no implied license is granted by SmartHop. The Content and Site, and its underlying technology, are protected by copyright, trademark, patent, intellectual property, and other laws of the United States and foreign countries. You agree not to remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Site and/or any Content.
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3. PROHIBITED USE. As a condition of your use of the Site and Content, you warrant to SmartHop that you will not use the Site and/or Content for any purpose that is unlawful or prohibited by these Terms. Specifically, You are not allowed to (directly or indirectly): (a) resell or otherwise make commercial use of the Site and/or Content; (b) collect or use any images, descriptions, or other content included in the Site and/or  Content, or any portion thereof; (c) copy, imitate, distribute, publicly perform, or publicly display Site and/or Content; (d) modify or otherwise make any derivative uses of the Site and/or Content, or any portion thereof; (e) use data mining, robots or similar data gathering or extraction methods on the Site; (f) perform, or release or disclose the results of, any benchmark testing or vulnerability assessments of the Site; (g) introduce into the Site any viruses, trojan horses, malware, spyware, adware or other disruptive software, or any software code, which is designed to disrupt, damage, or perform unauthorized actions on a computer system; (h) remove or alter any proprietary notices or labels on or in the Site and/or Content; (i) use the Site and/or Content to directly or indirectly develop any product or service that competes with the Site; (j) download (other than page caching) any portion of the Site and/or Content or any information contained therein, except as expressly permitted on the Site; or (k) use the Site and/or Content other than as expressly permitted in these Terms.

You may not use the Site and/or Content in any manner that would violate any applicable laws, rules or regulations, or, which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site and/or Content. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site, including, but not limited to, data mining, robots, or similar data gathering and extraction tools.

4. FEEDBACK. SmartHop shall be entitled to unrestricted use of any and all comments, suggestions, ideas, notes, drawings, concepts, problems or other information with respect to the Site and/or Content disclosed or offered by you to us (collectively, “Feedback”). We may use the Feedback for any and all purposes whatsoever, commercial or otherwise, without any payment or other obligation to you or any other person involved with the creation of the Feedback.
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5. TERMINATION.  SmartHop reserves the right, in its sole discretion, to terminate and/or suspend your access to the Site and/or Content or any portion thereof at any time, for any reason, without notice.
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6. LINKS TO THIRD PARTY SITES. The Site may contain links to other third party websites which are not controlled or owned by SmartHop (“Linked Sites”). If you decide to access and use such Linked Sites, be advised that your use is governed solely by the terms and conditions of such Linked Sites, and SmartHop does not endorse, is not responsible for, and make no representations as to such Linked Sites, their content or the manner in which they handle your data. SmartHop is not liable for any damage or loss caused or alleged to be caused by or in connection with your access or use of any such Linked Sites, or your reliance on the privacy practices or other policies of such Linked Sites.

7. AVAILABILITY OF THE SITE. SmartHop makes no claims regarding the availability or right to access or use of the Site and/or Content outside of the United States. SmartHop may restrict access to the Site and/or Content, or portions thereof, in certain countries in its sole discretion, and the Site and/or Content may not be available or accessible in all languages. If you use or access the Site and/or Content outside of the United States, you are responsible for compliance with the laws and regulations of your jurisdiction with respect to your use of the Site and/or Content in your country of residence.

8. PRIVACY AND PERSONAL INFORMATION. For information about SmartHop data protection practices, please read SmartHop’s Privacy Policy available at https://www.smarthop.co/privacy-policy. This policy explains how SmartHop treats your personal information, and protects your privacy, when you provide personally identifiable information to SmartHop in connection with your use of the Site.

9. DISCLAIMER.  THE SITE AND CONTENT (AND ANY PART THEREOF), AND ANY OTHER MATERIALS OR INFORMATION MADE AVAILABLE THROUGH THE SITE, ARE PROVIDED “AS IS” AND “AS AVAILABLE”. SMARTHOP AND ITS LICENSORS AND SUPPLIERS HEREBY EXPRESSLY DISCLAIM ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, SATISFACTORY PURPOSE, ACCURACY, OR NON-INFRINGEMENT.SMARTHOP AND ITS LICENSORS AND SUPPLIERS DO NOT WARRANT OR MAKE ANY GUARANTEE THAT SITE AND/OR CONTENT (OR ANY PART THEREOF), OR ANY OTHER MATERIALS OR INFORMATION MADE AVAILABLE THROUGH THE SITE: (I) WILL MEET YOUR REQUIREMENTS; (II) WILL BE COMPATIBLE WITH YOUR HOME NETWORK, COMPUTER OR MOBILE DEVICE, OR ANY THIRD PARTY SITES; (III) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE BASIS; OR (IV) WILL BE ACCURATE OR RELIABLE.  NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SMARTHOP OR ANY THIRD PARTY, SHALL CREATE ANY WARRANTY.SMARTHOP DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY LINKED SITES, ADVERTISED OR ACCESSIBLE THROUGH THE SITE AND/OR CONTENT, AND SMARTHOP WILL NOT BE A PARTY TO, OR IN ANY WAY MONITOR, ANY TRANSACTION BETWEEN YOU AND THE THIRD-PARTY OPERATORS OF SUCH LINKED SITES.IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE AND/OR CONTENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

10. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SMARTHOP BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, OR FOR ANY DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE AND/OR CONTENT, WITH THE DELAY OR INABILITY TO USE THE SITE AND/OR CONTENT, OR FOR ANY INFORMATION OBTAINED THROUGH THE SITE AND/OR CONTENT, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE AND/OR CONTENT, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SMARTHOP HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IN NO EVENT SHALL SMARTHOP’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE ACCESS, USE OF, OR INABILITY TO ACCESS OR USE THE SITE AND/OR CONTENT (OR ANY PART THEREOF), AND/OR ANY OR ANY OTHER MATERIALS OR INFORMATION MADE AVAILABLE THROUGH THE SITE, EXCEED FIVE HUNDRED DOLLARS ($500.00). SMARTHOP DISCLAIMS ALL LIABILITY OF ANY KIND OF SMARTHOP’S LICENSORS AND SUPPLIERS.
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11. APPLICATION OF DISCLAIMERS AND LIMITATIONS. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE DISCLAIMERS OF CERTAIN WARRANTIES AND/OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL OR OTHER DAMAGES, THE ABOVE DISCLAIMERS AND LIMITATIONS SET FORTH IN SECTIONS 9 AND 10 MAY NOT APPLY TO YOU. IN SUCH EVENT, THE LIABILITY OF SMARTHOP FOR SUCH DAMAGES WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW IN SUCH JURISDICTION.

12. INDEMNIFICATION. You agree that you are solely responsible for (and that SmartHop has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which SmartHop may suffer) of any such breach. Except as prohibited by law, you will hold SmartHop and its officers, directors, employees and agents harmless for any indirect, punitive, special, incidental or consequential damage, however it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence or other tortious action, or arising out of or in connection with these Terms, including without limitation any claim for personal injury or property damage, arising from (i) your use of and access to the Site and/or Content; and (ii) your violation of any of these Terms. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. This defense and indemnification obligation will survive these Terms and your use of the Services.

13. GOVERNING LAW AND DISPUTES.

‍Governing Law. These Terms will be governed by the laws of the State of Florida, United States of America without giving effect to any conflict of laws principles.

Disputes. Except as otherwise set forth in these Terms, you agree that any dispute between you and SmartHop arising out of or relating to these Terms or the Site and/or Content (or any part thereof) (collectively, “Disputes”) shall be governed by the provisions set forth in this Section.

Informal Resolution. Before resorting to formal dispute resolution in accordance with this Section, you agree to first contact us directly at hello@smarthop.co to seek an informal resolution to any Dispute. In the event a Dispute is not resolved within thirty (30) days after submission, you or SmartHop may institute arbitration in accordance with the procedures set forth in this Section.

Dispute Resolution. Any and all Disputes that cannot be resolved through informal resolution as set forth above shall be resolved exclusively through final, binding and confidential arbitration and shall take place in Miami, Florida, unless otherwise mutually agreed to by the parties. The arbitration shall be administered by the American Arbitration Association (AAA) under the arbitration rules in effect at the time such dispute is submitted (the “Rules”), provided that the arbitrator and the parties shall comply with the following: (i) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (ii) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (iii) any judgment on the award rendered by the arbitrator shall be binding, final, and confidential, and may be entered in any court of competent jurisdiction.

Opting-Out of Arbitration. YOU MAY OPT-OUT OF THE AGREEMENT TO ARBITRATE BY PROVIDING SMARTHOP WRITTEN NOTICE WITHIN THIRTY (30) DAYS OF FIRST ACCEPTING THESE TERMS. YOUR NOTICE MUST INCLUDE: (I) YOUR FULL NAME (FIRST AND LAST); (II) YOUR EMAIL ADDRESS OR OTHER PREFERRED METHOD OF CONTACT; AND (III) A CLEAR STATEMENT THAT YOU DECLINE THIS AGREEMENT TO ARBITRATE.

Exception to Arbitration. Notwithstanding anything in these Terms to the contrary to the extent you have in any manner violated or threatened to violate any of SmartHop’s intellectual property rights, SmartHop may seek injunctive or other appropriate relief in any state or federal court with competent jurisdiction in any country, including in the State of Florida, United States of America, without first engaging in arbitration or the informal dispute process set forth in this Section, and you hereby consent to the personal jurisdiction and exclusive venue in such courts.

No Class Actions. YOU MAY ONLY RESOLVE DISPUTES WITH SMARTHOP ON AN INDIVIDUAL BASIS, AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR A CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS AREN’T ALLOWED UNDER THESE TERMS.

Venue. In the event that the agreement to arbitrate is found not to apply to you or your claim, you and SmartHop agree that any judicial proceeding will be brought in the federal or state courts of Miami-Dade County, Florida, and the parties consent to venue and personal jurisdiction in such courts.

Time Limitation to Bring Claims. Notwithstanding any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Site and/or Content must be filed within one (1) year after such claim or cause of action arose, otherwise that claim or cause of action will be barred forever.

14. GENERAL.

Entire Agreement
The Terms constitute the entire agreement between you and SmartHop, and supersedes all prior oral or written agreements or communications with regard to the subject matter described herein.  Neither the rights nor the obligations arising under these Terms are assignable by you, and any such attempted assignment or transfer shall be void and without effect.  The official text of these Terms (and any notice submitted hereunder) will be in English.  The parties acknowledge that they require that these Terms be drawn up in the English language only. In the event of any dispute concerning the construction or meaning of these Terms, reference will be made only to these Terms as written in English and not to any translation into another language.

Waiver
You agree that if SmartHop does not exercise or enforce any legal right or remedy which is contained in the Terms (or which SmartHop has the benefit of under any applicable law), this will not be taken to be a formal waiver of SmartHop’s rights and that those rights or remedies will still be available to SmartHop.  No waiver by either party of any breach of any provision hereof shall be deemed a waiver of any subsequent or prior breach of the same or any other provision.

Severability
If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms, which will remain in full force and effect.

15. QUESTIONS. If you have any questions regarding these Terms, please send an email to hello@smarthop.co.

© 2020 SMARTHOP, INC. ALL RIGHTS RESERVED.

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